When you book a reading you will be sent a confirmation e-mail and a Google Meet link to use at the time of your booked consultation. If you have any questions or need to change the time of your booking you can do so by e-mail. If you buy a gift card it will be sent to the person and address given and they can then make a booking on the website. Please note that there are no refunds for bookings or Gift Cards but appointments can be rescheduled. On occasions, the reader may need to cancel and change the appointment. All readings are intended to offer support and encouragement for the well-being of readees, but are not substitutes for professional counselling. It is important to understand that the reader can not be held responsible for any decisions or actions made by the readee.